Nikoleta Margariti
All work

AI Agent Platform · Front-End Lead, Scrum Master

Helvia Console

The platform organisations use to build, manage and monitor AI chatbots and agents. I lead its front end and I’m the engineering team’s Scrum Master.

Role
Senior Software Engineer & Scrum Master
Client
Helvia.ai
When
October 2021 – present
Illustration of a conversation-flow editor next to a chat window

Overview

Helvia.ai is a Greek AI company. Its platform helps organisations build and run AI agents trained on their own data, for customer service, employee support and everyday operations.

Since 2021 I’ve led front-end development of the Helvia Console, the web application where teams design, manage and monitor their chatbots and AI agents.

What I did

  • Lead front-end development of the Helvia Console with React, Redux Toolkit and Ant Design.
  • Features across the product, including conversation-flow editing, analytics dashboards and live chat.
  • Contributions to Helvia’s embeddable web chat, built with TypeScript, React and Bot Framework Web Chat.
  • Prompt engineering as part of the job: prompts and LLM workflows that give reliable results with fewer tokens.
  • Scrum Master for the engineering team: planning, reviews and retrospectives.
  • People management for half of the team, including their pulse meetings and time off.

Have a project in mind?

I design and build websites and web applications for businesses in Larissa and all over Greece.